These Terms and Conditions along with our Privacy Policy govern your use of our website and products (collectively “Service”). If you do not agree with any of these terms, you are prohibited from using or accessing this website.

1. Terms of Use

  • This website is owned and operated by SUPER ME NATURALS. By accessing this website, you agree to be bound by these Terms and Conditions of Use and all applicable laws, rules and regulations and you agree that you are responsible for compliance with the same.
  • SUPER ME NATURALS does not replace your relationship with a physician or healthcare provider. The Service provided SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified healthcare providers. SUPER ME NATURALS holds no responsibility towards end-user, consumer or third party in any case.
  • SUPER ME NATURALS products are not intended to substitute varied diet or diagnose, treat, cure or prevent any disease. If you have a medical condition, are on medication or are pregnant or nursing, please consult your physician before using our products.
  • SUPER ME NATURALS products are manufactured as per FSSAI guidelines with approved and safe herbal ingredients. In case of adverse reaction, discontinue use and consult your physician.
  • However, nothing in these terms purports to limit liability or alter your rights as a consumer that arise as per the applicable laws, rules and regulations in force.
  • The materials contained in this website are protected by applicable copyright and trademark law and should only be used for personal, non-commercial use. You may only download material from this site for your own personal use. You may not reproduce, duplicate, distribute, publish, modify, copy, decompile or reverse engineer, or transmit material from this website. This includes any text, graphics, logos, photos, blog materials, videos, stills, product references, images, and descriptions or social media posts. Additionally, you are also strictly prohibited from creating works or materials based on or derived from the materials on this site. Upon terminating your viewing or use of these materials, you must destroy any downloaded materials in your possession whether in electronic or printed format.

2. Warranties and Disclaimers

  • By using this website, you agree that your use and reliance on materials contained on this website are at your own risk. To the maximum extent permitted by law, the materials on SUPER ME NATURALS’s website and the products sold to you are provided “as is” and “with all faults”. SUPER ME NATURALS makes no other warranties, express or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, title, or non-infringement of intellectual property or other violation of rights.
  • Further, SUPER ME NATURALS does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or the products sold to you or otherwise relating to such materials or on any sites linked to this site.
  • Additionally, SUPER ME NATURALS does not warrant that the functions on this website will be uninterrupted, accurate, error-free or reliable. You acknowledge that SUPER ME NATURALS is not responsible for any delays, inaccuracies, failures, errors, omissions, interruptions, deletions, defects, viruses, theft, destructions, damage or unauthorized access to your computer or network.
  • Further, you acknowledge that SUPER ME NATURALS is not responsible for any defamatory, offensive or illegal conduct or material found on this website, including materials transmitted by other persons.

3. Limitations on Liability

  • In no event shall SUPER ME NATURALS or its subsidiaries, agents, directors, officers, employees, or suppliers be liable for any damages including, without limitation, consequential, special, incidental, direct, indirect, exemplary, or punitive damages or damages for loss of data or profit, breach of our online privacy policy, breach of these Terms and Conditions of Use, or due to business interruption arising out of the use or inability to use the materials on SUPER ME NATURALS’s website or SUPER ME NATURALS’s use of information you provide, the products sold to you, or any other claim you may have, even if SUPER ME NATURALS or any SUPER ME NATURALS authorized representative has been notified orally or in writing of the possibility of such damage and regardless of the theory of liability giving rise to such claim whether negligence, contractual, tort, strict liability or otherwise. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you. Additionally, you hereby waive any and all rights to bring any claim or action related to this site beyond one (1) year after the first occurrence of any act, event, condition, or omission on which such claim or action is based.
  • Under no circumstances, including, but not limited to, negligence, shall SUPER ME NATURALS, its officers, directors, employees, or agents be liable (jointly or severally) for any direct, indirect, special, incidental or consequential damages of any kind, including, but not limited to, loss of use, data, or profit, or any theory of liability, arising out of or in connection with the use or the inability to use the materials on the site, even if SUPER ME NATURALS or any representative has been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you. If any applicable authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest extent permitted by applicable law.
  • Nothing in these Terms purports to limit liability or alter your rights as a consumer that arise as per the applicable laws, rules and regulations in force.

4. Indemnity

  • You agree to defend, indemnify, and hold harmless SUPER ME NATURALS, its affiliates, employees, agents, directors, officers, and shareholders from and against all liabilities, claims, damages, and expenses (including reasonable attorneys’ fees and costs) arising out of or in connection with your use of this website, your failure to use this site, your breach or alleged breach of these Terms and Conditions, or your breach or alleged breach of our Privacy Policy or your breach or alleged breach of the copyright, trademark, proprietary or other intellectual property rights of third parties.

5. Products or Services

  • The materials appearing on SUPER ME NATURALS’s website could include, but not limited to, technical, typographical or photographic errors. SUPER ME NATURALS does not warrant that any of the materials on its website are accurate, complete, or current. SUPER ME NATURALS may make changes to the materials contained on its website at any time without notice. SUPER ME NATURALS does not, however, make any commitment to update the materials.
  • Certain products or services may be available exclusively online through the website only. These products or services may have limited quantities and are subject to return or exchange only according to our return policy.
  • SUPER ME NATURALS and its associates attempt to be as accurate as possible. However, the SUPER ME NATURALS does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by SUPER ME NATURALS itself is not as described, your sole remedy is to return it in unused condition.
  • We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
  • We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited by law or otherwise.
  • We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

6. Your Membership Account

  • You may be required to register with the Site. If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under eighteen (18) years of age, you may use our website only with the involvement of a parent or guardian. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable. SUPER ME NATURALS and its associates also reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

7. Buying Policy

  • The products on this site are for individual use ONLY, and may not be resold or redistributed. SUPER ME NATURALS reserves the right to refuse service to anyone, at any time and for any reason, without notice.
  • We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

8. Cancellation Policy

  • No cancellation is allowed after purchase, except where required by law or otherwise allowed herein. Once an order has been submitted, your credit card will be charged. Our ordering process is streamlined so your order will immediately be sent to processing and then shipped. Due to the automated order processes. we will not be able to stop any order after its submitted. PLEASE ORDER CAREFULLY.

9. Processing Time

  • Orders are processed within 1–3 business days of receipt from our warehouse, and orders will ship out once processed. Therefore, delivery-time quotes begin when the package leaves the warehouse after the 1–3 business days of processing are completed.
  • During sales or promotional periods, orders may take an additional 1–3 days to process.
  • Orders placed after 2 p.m. IST Monday through Thursday will begin processing the following day.
  • Orders placed after 10 p.m. IST Friday and on the weekend will begin processing starting on the following Monday, unless Monday is a major holiday, at which point orders will begin processing on Tuesday.

10. Billing and Account Information

  • You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.
  • When ordering, it is your responsibility to ensure that all information submitted to us is accurate. You may not be able to submit corrections after you place an order, and, if accepted, any corrections submitted after you place an order may significantly delay the shipping of your order. We reserve the right to limit the order quantity on any product, to extend the delivery timeline for any reason after the order has been placed and accepted, and/or refuse to ship the product to you for any reason.
  • If you have any concerns or objections regarding charges, you agree to raise them with us first and you agree not to cancel or reject any credit card charges unless you have made a reasonable attempt at resolving the matter directly with us.
  • We reserve the right to not process or cancel your order in certain circumstances, for example, if your credit card is declined, if we suspect the request or order is fraudulent, or in any other circumstances, we deem appropriate, in our sole discretion.
  • We also reserve the right, in our sole discretion, to take steps to verify your identity in connection with your order. We will either not charge you or refund the charges for orders that we do not process or cancel.
  • During sales or promotional periods, orders may take an additional 1–3 days to process.
  • Orders placed after 2 p.m. IST Monday through Thursday will begin processing the following day.
  • Orders placed after 10 p.m. IST Friday and on the weekend will begin processing starting on the following Monday, unless Monday is a major holiday, at which point orders will begin processing on Tuesday.

11. Customs

  • SUPER ME NATURALS is not responsible for paying fees or rates charged by customs. It is the customer's responsibility to pay customs fees and rates. If you refuse to accept your package at customs due to high customs fees, we are not responsible for refunding that order or reshipping the order via another carrier. The package will be abandoned at customs. If you want a refund on your order, you are responsible for paying the customs fee to ship the package back to us. As such, once the package is received back at our warehouse, you will be credited for the cost of your order minus the original shipping charge and minus the customs charge to send the package back to us (if you haven't paid it yet). SUPER ME NATURALS is not responsible for reshipping orders that are refused at customs. If customs refuse a package, sends it back to us, and we receive it back from customs, we can issue you a refund for the order only if we receive the package back and if the contents are in sellable condition.
  • In the event the package is not returned to us by customs or is lost in transit, we cannot issue you a refund. We are not responsible for paying for the package to be returned to us or for reimbursing the customer for that cost.
  • International orders/shipments may be subject to the possible opening of packages and inspection of goods by customs officials in the country of delivery. SUPER ME NATURALS is not responsible for orders that are held up at customs, damaged by customs, or refused entrance by customs due to this process.

12. Prohibited Uses

  • As a condition of your use of the SUPER ME NATURALS Service, you will not use the SUPER ME NATURALS Service for any purpose that is unlawful or prohibited by these Terms. You agree to comply with any other applicable terms and conditions of use set forth on the SUPER ME NATURALS Service.

13. Contests, Sweepstakes and Promotions

  • Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through our Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms and Conditions of Use, Promotion rules shall apply.

14. Offer Codes

  • From time to time, SUPER ME NATURALS may offer promotional or offer codes that are redeemable towards a purchase of Products in the SUPER ME NATURALS Service, subject to expiration dates, minimum purchase order, Product exclusions and any other restrictions as may be determined and communicated by SUPER ME NATURALS in its sole discretion (“Offer Codes”). Only valid Offer Codes provided by SUPER ME NATURALS will be honored by SUPER ME NATURALS.

15. Site Content and User Content

  • For purposes of these Terms:
  • “Content” means text, graphics, images, music, software, audio, video, works of authorship of any kind, and information or other materials that are posted, generated, provided or otherwise made available through the Services or sites; and
  • “User Content” means any Content that Account Holders (including you) provide to be made available through the Services or sites. Content includes without limitation User Content.
  • Any information submitted on the site is subject to the terms of which are incorporated herein and also terms of our Privacy Policy.
  • The Company neither endorses nor is responsible for the accuracy or reliability of any opinion or statement on the sites, nor for any offensive, defamatory or obscene posting made by any user. Under no circumstances will the Company be liable for any loss or damage caused by your reliance on information obtained through the content on the sites. It is your responsibility to evaluate the accuracy, completeness and usefulness of any information, opinion or other content available through the sites. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion or other content, including but not limited to financial, health, or lifestyle information, opinion or other content.

16. Guidelines for Reviews/Rating

  • We may provide you areas on the Site to leave reviews or ratings. When posting a review, you must comply with the following criteria:
  • You should have first-hand experience with the product/service being reviewed;
  • Your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language;
  • Your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability;
  • Your reviews should not contain references to illegal activity;
  • You should not be affiliated with competitors if posting negative reviews;
  • You should not make any conclusions as to the legality of conduct;
  • You should not post any false or misleading statements; and
  • You should not organize a campaign encouraging others to post reviews, whether positive or negative.
  • The above-mentioned criteria are intended to be illustrative, and we reserve the right to consider other restrictions, at our discretion.
  • By posting any reviews/ratings you hereby give us the authorization to use your name, photograph, brief biographical information and the content posted to be used for publicizing and promoting our Service in various marketing/ advertising initiatives. You also authorize us to use said information to copyright, use and publish it in either print or electronic form for the publicizing and marketing of our Service.
  • By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sub-licensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.
  • By posting any reviews/ratings you waive off your right to claim any monetary or other claims against SUPER ME NATURALS or its associated parties for the use of your name, photograph, brief biographical information and the content posted to be used for publicizing and promoting our Service.
  • We may accept, reject, or remove reviews/ratings at our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review.

17. Third Party Links

  • SUPER ME NATURALS Service may contain links to third party sites. These links are provided to you as a convenience, and we are not responsible for the content of any linked third-party site. Any third-party site accessed from our Services is independent from us, and we have no control over the content of that site. In addition, a link to any third-party site does not imply that we endorse or accept any responsibility for the content or use of such site. Use of any third-party site is subject to its terms of service or terms of use and privacy policy. We request that you exercise caution and good judgment when using third party sites. Our Service may include features or functionalities that interoperate with services operated by third parties, which may be pursuant to a generally available application programming interface made available by such a third party or pursuant to an agreement that we have with such a third party. We have no control over any features or functionalities offered by any third party, and those features or functionalities may be modified, suspended or terminated at any time with no notice.
  • SUPER ME NATURALS has not reviewed all of the sites linked to or on its website and is not responsible for the contents of any such linked site. No inference or assumption should be made and no representation should be implied that SUPER ME NATURALS is connected with or controls these websites. You should refer to each website’s own terms and conditions or terms of use. The inclusion of any link does not imply endorsement by SUPER ME NATURALS of the site. Use of any such linked website is at the user’s own risk.

18. Severability

  • If any provision of these Terms and Conditions of Use is deemed invalid, unlawful, void or for any other reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions of Use and shall not affect the validity and enforceability of any of the remaining provisions.

19. Governing Law and Dispute Resolution

  • These Terms and Conditions of Use and any contractual obligation between the Parties will be governed by the laws of India, and any specific local laws in force, without regard to principles of conflicts of law that would result in the application of the law of any other jurisdiction. Any legal action or proceeding related to your access to, or use of, the Website or these Terms and Conditions of Use shall be subject to the exclusive jurisdiction of the courts at Chandigarh. All disputes will be subject to arbitration at Chandigarh in English by a sole arbitrator appointed by SUPER ME NATURALS under the Arbitration and Conciliation Act, 1996.

20. Feedback

  • We welcome your feedback, ideas and suggestions (collectively, “Feedback”), which you may submit to

If you send us any Feedback, you agree that:

  • Your Feedback becomes our property and you are not owed any compensation in exchange;
  • None of the Feedback contain confidential or proprietary information of any third party;
  • We may use or redistribute feedback for any purpose and in any way;
  • There is no obligation for us to review your Feedback; and
  • We have no obligation to keep any Feedback confidential.

21. Trademarks

  • This Website and all of its contents including, but not limited to, articles, other text, photographs, illustrations, graphics, trade dress, product names, packaging, designs, logos, and the collection, arrangement, and assembly of all content (collectively, “the Intellectual Property”) are protected by copy-right, trademark, and other laws of India, as well as international conventions and the laws of other countries. The Intellectual Property is the exclusive property of SUPER ME NATURALS. You specifically acknowledge that these Terms and Conditions of Use do not confer upon you any interest in or right to use any trademark or service mark of SUPER ME NATURALS or its associated parties, unless you first receive the prior written consent of SUPER ME NATURALS, which it may grant or withhold in its sole discretion.

22. Copyright

  • The copyright in all materials provided on the site is owned by SUPER ME NATURALS or its associate(s). Subject to the following exception, none of the material contained in the site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of SUPER ME NATURALS. Site visitors may only view, copy, print and download the materials on the site for personal, non-commercial use only, provided such materials are used for informational purposes only, and all copies, or portions thereof, include this copyright notice. We may revoke any of the foregoing rights at any time. Upon termination of any rights granted hereunder, you must immediately destroy any downloaded and printed materials. Any unauthorized use of any material contained on the site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

23. Customer Care

  • If you have any questions, please see our FAQ section or write to our customer service team. You can also call us at 9136084600 or email us at Company hours are from 11 AM – 6 PM IST
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